In her latest written and published article for Travolution.com titled ‘How poor payment systems quietly drain cash-flow’, Xeinadin Director – Travel, Hospitality & Leisure, Zoe Powell shares what travel firms can do about it.
Zoe argues that in the travel industry, we often talk about payments as a technology issue. But for small and medium-sized businesses, the real challenge is financial, and poor systems can quietly undermine cash flow.
Her article recommends what firms should do – from shopping around and comparing terms, to testing the full customer journey and weighing up cost versus benefit.
Read the full opinion piece here.
